RETURNS

Returns

As coffee is a consumable good, we can only replace or refund your coffee order if it is faulty or damaged in any way. This is subject to assessment by our KAFFEEHAUS team. You will need to contact us within 48hrs after receiving your coffee on 0191-4474552 or by email info@kaffeehauscoffee.co.uk

Brewing equipment and other non-consumable goods can be returned unused and in its original packaging within 14 days of purchase.

This returns policy does not affect your legal right, for example, if goods are faulty or described incorrectly.