Testimonials

We’re here to help – so please do get in touch with any questions

refuse testimonial

“We are proud to use KAFFEEHAUS as our coffee supplier at REfUSE cafe in Chester-le-Street.

Bernhard and Carina are a delight to work with, offering amazing training opportunities alongside their beans that have been a brilliant help to us. We receive rave reviews daily in the cafe on the taste of our coffee, and we know this is thanks to the blend that they roast in house and supply to us.

They have also been brilliant at supporting our anti-waste ethos, supplying refill tubs for us to return each time we collect our beans.”

– Bethan Hosker

Operations Manager at REfUSE Durham

Bernhard and Carina are so passionate about their coffee and it shows. Their customer service is second to none, nothing is ever a bother.

Lovely people who make fantastic coffee that keeps our customers returning again and again”.

– Susie Cassidy

Owner of Peggotty’s Wolsingham
peggottys testimonial
beamish testimonial

“Working with Carina and Bernhard at KAFFEEHAUS continues to be a fantastic relationship for our museum.

KAFFEEHAUS took time to understand the needs of our customers and business to create a bespoke blend including fulfilling a rather complex brief for packaging. Their service and speed continues to be of great help to us.”

– Matthew Henderson

Remaking Beamish Engagement Development Office

“It has been a joy to work with Bernhard and Carina at KAFFEEHAUS. We first partnered with them when we reopened the Willows Café following COVID-19 – we had bought our first coffee machine and we didn’t know an awful lot about coffee. Not for long!

Within weeks we had our own brand of coffee and our staff and volunteers had been trained in all things coffee and how to use our machine”

– Rachel Quince

Willowburn Hospice
willowburn testimonial